Testimonials


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“All SME’s need to maximise their effectiveness, minimise costs and outsource to experts any non-core functions. Therefore for many years, PSM have provided the full support of a commercially tailored HR function combining the HR, legal expertise and administrative support alongside the soft skills and sensitivity as required, that the Company need to recognise the importance of our employees to the continued success and development of the organisation. During this time they have built a close working relationship based on trust and confidence, with all levels of management across all our operations in the UK and overseas. As a result, we would have no hesitation in recommending them to any similar organisations who either require a full HR function and high quality of HR support or to provide a similar support to an internal HR function of a larger organisation”

Steve Sylvester, Managing Director, UK & Ireland

An invaluable guiding hand over many years


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At Ashleigh & Burwood we consider that the “key” to our past and future success is the Company’s commitment to the selection, personal development and professional management of our employees. Therefore, we have always placed significant value on the support of the PSM team to our management team, in the provision of clear, unambiguous and commercially orientated advice on employment law and modern HR practices. For professional organisations such as Ashleigh & Burwood, the plethora of legislation is a potential minefield and the decisive, pragmatic and commercial guidance from the PSM team, balanced with sensitivity to the employee’s situation, has never left us wanting. In the process to ensure the most cost effective and professional HR resource, PSM have been an invaluable “Guiding Hand” over many years.”

Andrew Nettleton, Managing Director

An invaluable guiding hand over many years


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“The PSM team have been HMT’s selected HR partner for many years, consistently providing a highly personalised and authoritative service to our management team, combining employee sensitivity with a commercial appreciation of the application and management of employment law and a decisive approach to the resolution of HR issues. Would recommend PSM to any Company without hesitation; they are second to none.”

Tony Barrett, Chief Executive

Second to none


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“With PSM on board, our line management team have all the support required to manage the complete range of administrative, recruitment, employee development and legal advice necessary for a multi site, quality orientated company such as Windrush. When combined with a strong commercial awareness, cost effective and efficient recruitment processes and an appreciation of what working partnerships are about, we place great value on the relationship with PSM.”

Tim Attwood, Managing Director

Strong commercial awareness


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“PSM have consistently provided Wendy Wu Tours with sound and commercially orientated HR expertise on the application of employment law and professional HR practice within the working environment. For several years, they have proven themselves to be the perfect HR Partner, given the quality ethos that we aim for within our range of services. At all times they are responsive, courteous, attentive and show a sound level of empathy with our particular environment and we would recommend them without hesitation.”

Wendy Wu, Founder and Chairperson

The perfect HR partner


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“Having initially contacted PSM to work on some specific HR projects where our in-house knowledge was decidedly lacking, PSM have proved to be an invaluable resource on numerous occasions. Quick, decisive and accurate advice is always available at the end of a phone and they have even put someone on the ground in our office within hours on more than one occasion. With an emphasis on the need for a long term HR strategy, procedural compliance, fairness and commercialism, we feel that PSM have provided an invaluable service to both our employees and the Company.”

Adrian Drew, Finance Director

Invaluable service to both our employees and the company


 
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“ACP consider that the key to our success has been our commitment to the selection & personal development of our employees. Therefore, we have always placed significant value on the support of the PSM team to our line managers in providing clear, unambiguous & commercially orientated advice on employment law & modern personnel practices.”

Rod Entwistle, Director

Unambiguous & commercially
orientated advice


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“PSM have provided DS Logistics with a professional, decisive and commercially orientated HR service, both on a transactional and strategic basis and we have no reservations in recommending them to any organisation who wishes to have the support of a pro-active and professional HR partner.”

Will Todd, Managing Director

Pro-active and professional HR partner


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“PSM have demonstrated themselves to be an invaluable asset for Crane Worldwide over the past years in the management of a professional HR and HR Administrative function and the provision of both pragmatic and commercially focused guidance on Employment legislation and HR practices. In providing an effective and efficient HR function to Crane Worldwide this has enabled our management team to focus their time and attention on the Company’s key objective, that being to provide a high quality logistics operation to our global range of prestigious clients and to maintain high levels of engagement across our many stakeholders.”

Kameka McLean - Head of Human Resources EMEIA

Invaluable asset


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PSM HR have been providing services to us for some time. I would recommend them to anybody who is in need of outsourced HR services. They are professional and efficient whether the services are on site meetings or telephone consultations. PSM are up to date with all employment policy which gives us peace of mind when making HR decisions. We have dedicated points of contact which make this services feel like our own HR department. Could not be happier since moving our HR to PSM.

Ricky Smith, Director, Corporate Development

Could not be happier since moving our HR to PSM


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HCL have been utilizing the services of PSM for many years and over this period we have increased our numbers however, what come with this is the need for clear concise details as to employer/employee rights etc. we have recently needed to seek advice and support from PSM over a delicate employee issues and without the help from Jamie, Colin and the rest of the team we would not have been able to come to a mutually agreeable end. All too often we have found some HR consultants are unsure of or who wish not to get involved with potentially hazardous areas which can overshadow matters. On this front we have found PSM see through this and get to the root of the issue. As a result HCL have been very happy with no nonsense approach we have received from PSM.

Jon Hardcastle - Director

Very happy with no nonsense approach


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We have utilised PSM as our outsourced HR for 4 years and have found their approach to be professional, well balanced and timely. They have assisted us in major contractual changes including consultations as well as providing us with general HR advice and policies. I would be happy to Recommend Jamie, Colin and all at PSM.

Paul Dixon, Home Manager

Professional, well balanced and timely


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Engaging PSM as our HR partner of choice was an easy decision to make. The team put me and my management team at ease from day one and really understand the challenges we face within the communication industry. Taking control of our HR function completely and embedding processes and procedures to make our lives simpler was so refreshing. Our HR Managers provide us with clear and timely advice and full support, we are not given templates or required to complete letters or documents ourselves; this is all done for us like we would enjoy if our HR was internal, but for a fraction of the cost. The support PSM has provided us has allowed the company to focus on growth and delivery and as a result, we have been able to grow considerably both in our market and in staff headcount.

Julian Filipov, General Manager

All done for us like we would enjoy if our HR was internal, but for a fraction of the cost.


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As a small business, I was unaware that I even needed HR Support. A problem arose which could have been catastrophic to the financial position of the business, but was completely avoided due to the immediate intervention from the team at PSM. I can’t recommend enough the services, support and peace of mind that comes from working with PSM.

Karen Howard, Director

I can’t recommend enough the services, support and peace of mind that comes from working with PSM.”